FAQs? We've got answers...
How do I earn continuing education?
numedix.com self-study courses are easy & involves a simple 3-step process:
One. Browse, shop & order online. Orders that include books are shipped within 24 hours, and arrive in a jiffy (3-5 days). Kindle, nook & audible books are downloaded instantly. If you order the continuing education exam only, you receive your exam via email, immediately after placing your order.
Two. Use the referenced publication to complete the continuing education exam.
Three. Exams can be taken online, and you receive your certificate instantly (minimum score of 70% required). Unlimited retakes for no additional fee.
Some publications are available as as kindle, nook or audible book. How do I order these?
During checkout, you have an opportunity to select your format. Make sure you provide the email under which your device is registered, since that's how we send your downloadable book.
Do I need a kindle device to read kindle books?
No. Kindle books can be viewed on Androids, iPhones, iPads, PCs, Macs, etc. Download your free kindle app here. When ordering, enter the email under which your reader is registered. In this way, we can be sure to send the book to the correct reader.
Do I need a nook device to read nook books?
No. Nook books can be viewed on Androids, iPhones, iPads, PCs, Macs, etc. Download your free nook app here. When ordering, enter the email under which your reader is registered. In this way, we can be sure to send the book to the correct reader.
Do courses expire?
No. You may submit your exams at any time, but we do encourage professionals to submit their exams within 5 years of receipt.
Is shipping really free?
Unlike many other web sites that have special rules and lots of fine
print, numedix.com offers free shipping on all orders placed on
our website, with no minimum order or special exceptions. It's on us. Anywhere. Domestic and international.
How do you ship?
Courses are sent in two parts.
1. Hard copy publication/book. Ships directly from the distributor or publisher. Domestic delivery within 3-5 days.
2. Kindle, nook & audible books are sent to your device (kindle) or a download link is emailed to you (nook & audible).
3. Continuing education exam. Sent to you via "Download on Demand"--emailed to you within minutes of placing your order.
Orders for "continuing education exam only" will be sent via "Download on Demand".
Can I track my order?
Absolutely. Contact us, and we will provide you information about your shipping status.
What is "Download on Demand"?
You can start earning continuing education as soon as you order! Within minutes after ordering a continuing education exam only, you will receive an email, with download instructions. Exams are available in pdf format; this requires that you have Adobe Reader installed on your computer. Obtain a free copy of Adobe Reader here.
What kind of selection do you have?
With almost 200 courses, numedix.com offers one of the
best selections anywhere -- online or offline. We add the latest courses on a regular basis so that our selection keeps you educated and updated. If available, you can order the accompanying book as a hardcopy, kindle, nook or audible format. In addition, video publications can be ordered as a the DVD or viewed on Netflix.
Books & exams are available for
immediate shipment--our fulfillment rate is over 99%. You can feel
confident that if you ordered it, you will receive it.
What type of payment can I use?
We accept paypal, MC, Visa, Discover & AMEX. For credit card verification, the billing address you enter must match the address where you receive your credit card statement. We also accept purchase orders from institutions (i.e., universities, hospitals, corporations, etc.). You can FAX our order form or your own purchase order to us at 800.973.2129.
Is sales tax added to my order?
No--and no kidding. Since exams are sent digitally, there is no sales tax. Since books are sent through a third party, we do not collect sales tax.
Can I return a course or exam?
Our return policy is simple. Within 30 days of receipt of this shipment you may return any product. We will issue a full refund for the price of any item you return that meets these conditions.
Is my personal and financial information safe?
numedix.com takes great pride in offering a safe and secure online shopping
experience. We also respect your privacy and we're committed to
protecting it. Period. numedix.com has partnered with authorize.net, a leading payment gateway to accept credit cards safely and securely for you. uses a secure e-commerce server for its website. We employ a 128-bit Secure Sockets Layer (SSL) software. Since our inception in 1998, the information we gather for purchases have never been linked to credit card misuse or fraud.
For dietetic professionals, what does it mean when courses are rated according to CPE level?
The Commission on Dietetic Registration defines CPE according to the following levels:
Level 1: Little or no prior knowledge of the area(s) covered. The focus of the activity is to increase your core knowledge.
Level 2: General knowledge of literature and professional practice in the area(s) covered. The focus of the activity is to enhance our knowledge and application in this area.
Level 3: Thorough knowledge of the literature and professional practice within the area(s) covered. The focus of the activity is synthesis of recent advances and future directions.
For dietetic professionals, how do I know if a course satisfies a specific Learning Need Code?
It is the sole responsibility of the dietetic professional to determine the learning need code met by a course. numedix.com "suggested" codes for each course, but the professional can deviate from them if they feel another need is met.
For dietetic professionals, what type of courses are these?
According to the Commission on Dietetic Registration, these are "720" courses, otherwise referred to as printed, self-study courses.
For dietetic professionals, how many CPEUs can I earn in my 5-year registration period from self-study courses?
All CPEUs can be earned through self-study courses. In other words, Registered Dietitians can earn all required 75 CPEUs and Registered Diet Technicians can earn all 50 CPEUs required within their 5-year renewal period using numedix.com courses.
For athletic trainers, what is the difference between Category A and Category D courses?
Several of our Sports Performance courses are proved by the Board of Certification, for Category A. You may also earn up to 20 CEU from other numedix.com courses during your renewal period, which are classified under Category D.