Description Do you find yourself using words and phrases such as I think, I feel, I hope. In my opinion, I'm not really sure about, I don't know much about. This is probably a stupid question? If so, you're headed down the road of self-sabotage.
Remember E.B. White's beloved classic, Charlotte's Web? In it, Charlotte the spider emerges as a perfect example of a strong female using powerful language to make the world better. Despite being the smallest creature in the barn,, she rallies the other animals including an uncooperative rat-and act s boldly and creatively to save Wilbur the pig from becoming bacon. In the workplace, language is power.
Too often women in leadership positions fail to harness that power successfully. Instead, they adopt a language of weakness that undermines their authority and effectiveness. Or they adopt the power language of men, and encounter resistance even as they sacrifice their femininity and integrity.
Written by Phyllis Mindell, Ed.D., coach to Fortune 500 leaders, How to Say It for Women is your guide to communicating powerfully-not like a man, but like a strong woman. Read-to-use "action plans," self-evaluations, "crib sheets," sound advice, and stories of women succeeding in the workplace provide you with the tools to project a powerful image and lead with a uniquely feminine mix of creativity, empathy, and authority.
In short, How to Say It for Women shows you how to transform your life by transforming your language.
Level: Basic ISBN: 0735202222 ISBN-13: 9780735202221 Format: Paperback, 320pp Publisher: Penguin Group (USA) Publication date 2001
Content Preface What the Language of Success Will Do for You Chapter 1. Follow the Leaders to the Language of Success: Leave the Sad Stories Behind The Language of Weakness Words That Weaken Your Message Words That Make You Invisible Words That Destroy Confidence Reading As a Power Tool Put an End to Predatory Language Seeing Yourself in a New Light Acquiring the Language of Success: What You Can Learn from Successful Women The Hero at the Next Desk The Next Step Quick Tips
Chapter 2. Throw Off Your Shackles: Break Free of the Grammar of Weakness Embrace Complexity: The Janus Principles Eradicate the Grammar of Weakness The Indecisive I Five Ways I Statements Weaken Language A Quick Fix for I Statements Intimacies: Great for the Bedroom, Poison for the Boardroom Trim Your Hedges: Add Authority to Your Words What to Say if There's Real Uncertainty Stop Tripping on Tags: Keep the Power in Your Expression The OTHER Four-Letter Word That Always Fails How to Like, Stop Looking, Like, Ditzy Puny Passives: A World in Which No One Acts Hypercorrectness: A Poor Camouflage for Weak Language Modify, Modify, Modify The Weak Links: And, And, And, But, And, But, And, But Overkill: Too Many Words, Cluttering Clauses, Jibber-Jabber Quick Tips
Chapter 3. Assert Yourself: Use the Grammar of Power… Charlotte's Grammar Quick Review: Powerful Forms Verbs and the Will to Act Add Vigor with Action Verbs Distance Yourself for Power and Credibility The Passive As the Voice of Power "Show Who Must Be Obeyed": Instructions That Work Powerful Ways to Say No How to Resist Strongly…Yet Softly Gain Unparalleled Power: The Parallel Form Quick Tips
Chapter 4. Words That Work: Choose Them Wisely Word Power: How to Follow Charlotte's Example Six Steps to the Vocabulary of Power Step 1: Think Before You Speak Step 2: Energize with Action Verbs Step 3: Emulate Charlotte: Be Savvy About Business Words Step 4: Milk Metaphors: Make Work a Tapestry, a Garden, a Birthplace Step 5: Follow the Mentors Step 6: Keep Your Word Store Up-to-Date and Ready-to-Use Quick Tips
Chapter 5. Get Organized: A Recipe for Confident Communication Planning is Power: Learn from Charlotte's Organization System Make a Million? Yes. Speak to an Audience? No! A No-Fail Recipe for Successful Communications Structures Thirteen Steps to Organized Presentations The Price of "Spontaneity" Master the Recipe-Then Create Quick Tips
Chapter 6. Stand Up and Speak Like a Woman: Perfect Your Presentations Overcome the Credibility Gap Invisible and Silent or Seen and Heard? You Have the Floor. Now What? How Not to Give a Talk How to Construct a Talk That Works Decide What to Say…and What Not to Say Write a Script Include All the Ingredients Write for Listeners, Not for Readers Make Your Words Easy to Remember Use the Grammar of Power Tell Stories Remind and Repeat It's Not Just Rhetoric Use Precise, Concrete Words and Images Show Vivid Visuals How to Control What You Can't Control: The Question-and-Answer Session How Not to Ask Questions What to Do When You Get the Floor Techniques That Fail Techniques That Work Sit Down and Speak Like a Woman Choose Powerful, Precise Language Make Your Meeting Comments Memorable Block the Boors Watch the Powerhouse Women Broadcasters The Job Interview in the Language of Success Quick Tips
Chapter 7. The Body Language of Power: Lead Without Words Achieve the Posture of Power You're Seen Before You're Heard: Send a Powerful Message First Impressions Count: How to Make Your Memorable for the Right Reasons Slouch, Shamble, Trip, Leap, March, or Stride Body Power from Head to Toe Hold Your Head High The Eyes Have It The Face Tells All…or Nothing Thr Trunk Show Arms and the Woman The Feet Form the Foundation Beyond the Body: Your Voice Speaks Volumes Let's Whisper About Voice "I Come from Atlanta?" Faster than the Speed of Sound Stamp Out Wimpy Noises Use Silence Transforming Nervous Nellie: Sure-Fire Confidence Builders Confidence Builder 1: Weight the Consequences Confidence Builder 2: Laugh at Yourself Confidence Builder 3: Take a Deep Breath Confidence Builder 4: Forget Perfection Sit Down and Look Strong Quick Tips
Chapter 8. Success Has Its Style: Play Your Role with Panache Work Is Theater: How to Dress the Part Hair Smell Figure Face Clothing Accessories Shoes Business Casual? Copy the Models of Excellence Quick Tips
Chapter 9. Writing the Language of Success: Use the Mighty Pen Weak Words from a Top Manager The Harvard Memo A Response to "A Memo Every Woman Keeps in Her Desk" Elements of Weakness How to Recast the Memo Writing in the Twenty-first Century: How the Language of Success Empowers You Technology Changes, Principles Remain the Same E-mail Peeves and Tips Women and the Web Quick Tips
Chapter 10. Why Can't a Woman Read More Like a Man? Empowerment Through Reading Reading and Success: What (and How) You Read Does Make a Difference What Do You Read? How Do You Read? Reading: The Heart of Communication How to Read for Power Read Like a Fencer: No More Ms. Nice Girl Infiltrate the Enemy Camp: Read What You Abhor Rebel! Read Aloud How to Prepare a Text for Oral Reading Tips on Reading a Talk Quick Tips
Chapter 11. "But I Thought You Said…": Precise Listening Prevents Problems Listening: A Top Leadership Skill What Is Listening? Impediments to Listening Filtering Imprecision Inattention Mismatches Inflexibility Quiet: I'm Listening Seven Listening Techniques That Work Technique 1: "Listen": to Body Language and Other Nonverbal Clues Technique 2: Listen Precisely Technique 3: Repeat or Paraphrase Technique 4: Empathize Technique 5: Clarify Technique 6: Probe Technique 7: Listen Instructionally Fit the Technique to the Circumstance Quick Tips
Chapter 12. Running the World-Onward and Upward The Four Levels of Leadership The Novice The Apprentice The Master The Mentor Evaluate Your Leadership Skills How to Use the Leadership Evaluation Leadership Evaluation
Chapter 13. The Executive Suite: How to Lead with the Language of Success Manager and Mentor: What Charlotte Teaches Us Nine Ways to Lead People Through Language…and Inspire Them to Follow 1. Be Versatile 2. Accept Credit for Accomplishment Modestly but Strongly 3. Persuade in the Language of Power 4. Say No Powerfully, but Kindly 5. Lead Meetings that Work 6. Praise Others' Accomplishments When Appropriate 7. Overcome Hostility, Win Cooperation 8. Mentor the Inexperienced 9. Transform Weak Players by Showing Confidence in Them Quick Tips
Chapter 14. Issues and Answers: Putting It All Together in a Complex World Issue 1: Slurs, Slights, and Put-Downs A. Ignore It B. Give One Back C. Respond in Public but Not in Kind D. Respond in Private E. Respond in Writing F. Ask a Mentor for Help Issue 2: Apologies Issue 3: Miscommunication-What to Do When the System Fails The Scenario: Drowning in the Secretarial Pool Issue 4: Giving Criticism Can You Be Kind and Still Lead? Yes! Issue 5: Confronting Tough Personal Issues
Chapter 15. Our heroes, Ourselves: Empower Yourself and Others Toward Mastery and Mentoring Track Your Progress Happy Endings: The Language of Success Language Transforms a Weakling Language Provides the Power to Lead Language Leads to Opportunities The Importance of Image We Can Be Both True Friends and Good Writers Bookshelf
Book author About Well-Read Index Book Author Founder and president of Well-Read, Dr. Phyllis Mindell is an expert on professional communications, a sought-after speaker, and the author of Power Reading. How to Say It for Women is based in part upon her immensely popular seminars on language, power, and leadership for women at all levels.
Dietetic professionals CPE Level: 1 Suggested Commission on Dietetic Registration Learning Need Codes: It is the sole responsibility of the dietetic professional to determine the learning need code met by a course. numedix.com provides the following "suggested" codes, but the professional can deviate from them if they feel another need is met. 1000 Professional skills 1070 Leadership, critical and strategic thinking 1090 Media skills 1130 Verbal communication skills, presentations 1140 Written communication skills, publishing 7020 Conflict management